October 23, 2012

How to Save Yourself a Heap of Frustration

A new frozen yogurt joint opened up in our city.

It’s called Menchie’s. Ever heard of it? It’s the veritable Disneyland of frozen yogurt experiences.

My kids, ages 9 and 4, love it. If a treat’s to be had, then the clamor is for Menchie’s. I want to be a good father and say yes to going, but therein lies the tension ….
 

I hate the place.
 

See, I watch what I eat, but Menchie’s isn’t conducive to careful eating. It’s set up buffet style. They hand you a tub as you walk in, and you dispense all the confectionary crack you can hold from a rack of soft swirl machines. They weigh your order at the cash register. You pay by the pound.
 

I like places where you can talk comfortably, but Menchie’s is “kid-friendly.” Translation: noisy as a grade school cafeteria at lunchtime.
 

I’m also a germophobe. The last time I went, the kid ahead of me stuck his boogered hand in the chocolate sauce on the extras rack, licked his fingers clean, then did it again. I know how kids work. He wasn’t the first.
 

My frustration surfaces a greater principle—one that affects us all in various areas, and one we can learn from if we examine it closely.
 

The principle is about how we evaluate.
 

The problem is that we’ve only ever been taught one way to evaluate—by personal preference. If something is liked, then all is well. But if something is disliked, then it stinks.
 

That method of evaluation, if it’s the only method of evaluation we know and use, causes problems. Why?
 

Because personal preferences conflict with other people’s personal preferences.
 

·         At your work. Your boss tells you to do things you don’t want to do. So you disagree, and tension flares.

 

·         At your church. You hate hymns, but that’s all your music director wants to sing. Or you hate the new jazzy stuff, but that’s all your church ever does. So you complain, and people complain back.

 

·         In your family. Your wife loves running but you don’t.

 
So what’s the solution?

 
Enter an additional method of evaluation:
 

Scrap evaluating only by preference.

 
Adopt evaluating also by purpose.
 

Evaluating by purpose doesn’t override the principle of evaluating based on preferences. But it gives you a larger and more empathetic perspective to see by.
 

Purpose means you ask questions like,
 

·         What’s this designed to do?
 

·         What’s the vision behind this?
 

·         What do a whole group of people need, (not just me)?
 

For instance, when you evaluate by purpose, you can see that your job is designed to bring value to your company, not just to make you feel good.
 

Or you see how your church’s music program is probably designed so a whole age range of people can worship, people with wildly varying personal preferences in music. Sure, there’s compromise involved.
 

Or you see how one function of your family is that everybody learns to love and serve others. And this function is modeled from the parents first.
 

That’s why the last time my kids hollered for Menchie’s, I said yes. And I went with a good attitude.
 

Sure, Menchie’s is not my personal preference. But I want to help facilitate a positive experience for my family, so in that sense, Menchie’s fulfills its purpose by bringing joy to my children. And for that purpose, I can put up with the place, at least for half an hour, and do so with a smile.
 

That’s the winning principle: learn to evaluate by purpose, not only by preference.
 

You’ll save yourself a heap of frustration.
 

You might even learn to like Menchie’s.

 

Question: in what other areas have you learned how to evaluate by PURPOSE, not only by PREFERENCE?

7 comments:

The Ashenbrenner's said...

Ok, here's one: I like to be strong, I don't like to hurt, hmm problem sometimes. I have a purpose to be strong and a preference to never hurt. If purpose wins out I go to the gym. Not my favorite thing - but doable and with a good attitude. Thanks Marcus - this was encouraging.

Marcus said...

Ah, I hadn't thought about this in an exercising and health context, but it makes sense. Thanks.

Phil said...

I really dont like it when my wife brings work home with her. She is a teacher and usually brings grading home 1-2 nights a week. When this happens she occasionally asks me to help her enter the grades into the computer. For some reason this bothers me to no end. I feel like she should limit her work to the times she is actually at work. Also, since I grew up in a home where both of my parents were teachers (I am surrounded) I remember them spending many hours working on paperwork after hours as well. When it comes down to it, I can help us have a pleasant evening if I just sit down and help out. The purpose (us having some quality time together) far outweighs my perspective (strange aversion to bringing home work).

MB said...

Great example, Phil. Thanks--and sounds like your plan for more quality time between your wife and you is working now.

Kaylee said...

Your post really hit home with me, Marcus. Purpose over preference comes up regularly with my daughter. The purpose to me is to spend quality time with her and letting her choose something that makes her happy is part of that. For example, since school started in August she has liked listening to the same three songs (which are "hits" from the 70s) over and over again in the car on the way to and from school. She sings and really enjoys herself. The songs definitely aren't my preference, not to mention the repeated exposure to them. But, it's a part of her daily routine that's meaningful to her. My willingness to embrace it rather than complain about it makes it more of a special, shared experience.

Kids are told what to do all day long in school and don't have all that much control over their world outside of it. I feel that letting my daughter have her choice in situations where it's a matter of preference is not only a positive for our relationship, but it's also empowering for her to be the one who gets to make the decisions.

I do suspect if my husband was the one driving her to school, which he never is, he would not agree with my philosophy on the music.

Marcus Brotherton said...

Kaylee, a great example, thanks.

Tobias (GER) said...

"I know how kids work. He wasn’t the first."

hillarous! I do accounter those thing very often. I'm also a germaphobe when it comes to this. Is is the same thing with nuts and crackers standing on each table of a bar or a pub. You know that verey one can grab into it and we all know that not everybody washes their hands when leaving the bacthroom. So normally I skip those crakers, as long they weren't brought fresh through the bars server.

I evaluate by purpose when I go out with my girl shopping. I hate that, she is running around watching this and that, trying that and this and I try to kill the time. But there is a purpose about it. It makes her happy, so in the end I'm happy. As long she founds something...

off to my last entry this day...

T